patrick leddin

Culture

How to Unleash the Power of Your People

Given enough support, any human being has virtually limitless power. Each person in your organization is unique and has an irreplaceable set of gifts, talents, skills, and passions that cannot be found anywhere else. Too many leaders have the pernicious paradigm that people are interchangeable, that one worker equals another, that they can easily replace one person with another person. They see a person as an asset, like a computer or a tractor or a robot, easily traded on the market.

4 Leadership Addictions that Fuel Employee Burnout

I bet most of you are familiar with this adult only concept.

Imagine yourself in this scenario…

You’re commuting home after a long workday. Exhausted, you want nothing more than to eat a quick meal and a chance to relax. As you reflect on your day, you think to yourself that you were really busy, but you are not exactly sure what you accomplished that truly mattered. You further realize that this isn’t the first day you’ve felt this way. It’s merely one in a stream of days where you have found yourself returning home worn out and a bit demoralized.

How to Create a Culture Where All Voices Are Heard

Let’s face it; many people feel that their voices aren’t heard, or even welcome. They don’t feel like they belong. This phenomena is not limited to any particular country, industry, or business – it’s ubiquitous.

This isn’t just a concern.

It is a tragedy.

The good news is that regardless of your role, you can be the key to helping the voices of others be heard and creating a greater sense of belonging among team members.

4 Steps to Sky High Customer Service

The overhead bins were nearly full, but it appeared that all of the carryon luggage would find a secure home. The last few passengers were settling into their seats, when the plane’s captain emerged from the cockpit and to make an announcement.

He introduced himself as Captain Tim and welcomed everyone aboard for what he promised to be an uneventful and safe journey. Captain Tim had a pleasant disposition, an apparent firm grasp of his role, and a dash of humor that no doubt put anxious passengers at ease.

leader + leader development + ideas for leaders + ideas for brands + ideas for careers + best ideas for leaders + best idea for brands + best ideas for careers + leadership + leadership & management + Inspiration + Brands & Ads + Culture + emerging leader + brands + building brands + marketing + leadership + culture + organizational culture + strategy career advice + franklincovey + vanderbilt university + Your Career + Strategies + Inspiration + Human Resources + patrick leddin + catalys + a wining culture in government + oliver's spot + the 5 ps leading teams to top results + oliver's spot for the public

Taking Employees from Disengaged to Fired Up

When you look across your organization, do you see anyone that you consider disengaged, perhaps a bit lazy, lacking in motivation, or somewhat unreachable?

Odds are that the person you just thought of has more passion, creativity, or excitement within him than you can imagine. The problem is that for some reason, he is not bringing it to work each day.

Speak Your Customer’s Language

Imagine for a moment that after seeing one of my articles or videos, you decide to invite me to your organization.

We coordinate the visit, discuss what we hope to accomplish, and I make the journey to your workplace. The arrival goes as planned and after we exchange a few pleasantries, we begin our day.

How to Create a Culture of Engagement – A Tool to Get You Started

I invite you to take a moment to consider the people on your team or in the broader organization.

No matter how large or small the universe of employees, I bet you can think of someone who seems born for a particular role and another who is likely sending out resumes in hopes of finding a new job.

Lights, Camera, & Bad Behavior: Avoid Hollywood Drama in Your Culture

In the last several weeks, a host of celebrities have made allegations of sexual harassment or assault against Harvey Weinstein.

If you are unfamiliar with the story, suffice it to say that Weinstein, a powerful Hollywood mogul, appears to have used his position and influence over numerous women in an attempt to coerce (even demand) sexual favors.

Are You Creating a Saltwater or Freshwater Culture

Some time ago, we were recruiting for a new team member. 

After a series of interviews, we sat down to review applicants & recount the interactions. 

We were intrigued by one particular candidate. He carried himself well, answered all questions with ease, & had a very impressive resume.