Culture

Great Leaders Know How to Create the Conditions for Engagement

The vast majority of employees are disengaged from their work and you – not the CEO, the HR department, or someone else in the organization – are key to addressing the issue. Don’t believe me? Here are two findings from Gallup: Only 13% of employees worldwide are engaged in their work. This means that, “one in eight workers…

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These 5 Remarkable Practices Will Transform Your Organization

The principles of proactivity, execution, productivity, and trust underlie every truly great organization. These five practices leverage those principles and are foundational to sustainable success in any industry. Do you want to change your organization for the better? Then put these five remarkable practices to work for you, your team, and your organization: 1. Find the Organization’s Voice Highly effective organizations find the voice of the organizational,  connect people and align systems .  They don’t just merely create and post a mission statement on the wall. 2. Develop & Execute Strategy Highly effective organizations find the voice of the organizational,  connect people and align systems .  They don’t just merely create and post a mission statement on the wall. 3. Unleash & Engage People Drop the “Do more with less,” mantra. Focus on unleashing and engaging people to do infinitely more than you imagined that they could. 4. Become the Trusted Provider Effective organizations work to be more than the provider of choice. They want to be the most trusted provider in their industry. 5. Drive Customer Loyalty Satisfying customers is not enough. These organizations work to create fervent loyalty with customers.…

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4 Customer-Centric Questions

If you are looking to create a customer-centric team, work with your teammates to answer 4 critical questions. Patrick LeddinI try to be a catalyst for change and improvement. Some of my ideas are spot-on, many are works in progress, and, admittedly, others miss the mark. That’s the nature of brainstorming and trying things. I’m…

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Talent Engagement Matrix

Allow me to introduce the Talent Engagement Matrix. You can use this tool to assess how well your people are positioned to best leverage their passion and potential. Read more here. You will also learn what to do if someone isn’t well positioned. Patrick LeddinI try to be a catalyst for change and improvement. Some…

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What 250,000 Meals a Day Teach Us About Purpose

In Mumbai, India, a city of 17 million people, fast food has a unique meaning. Every day, about 5,000 dabbawalas, or “lunchbox people,” deliver nearly a quarter of a million home-cooked lunches around this vast, tumultuous city—at high speed and without error! Because people who work in the city enjoy a home-cooked lunch, thousands of…

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How to Create a Culture That is Continuously Learning and Growing

Organizations that fail to continuously improve their capabilities will inevitably fade away. Creating a culture that is continually learning and growing is essential to the future of your organization. Creating this type of an organization is a leader’s job – it can’t be outsourced. Let’s face it… In many organizations, employees have become so entrenched…

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The Secret to Producitivity

Do you want to increase the productivity of the team? Technology certainly helps, as does process improvement. However, someone has to use the technology. People need to embrace new processes. The secret to productivity is to ignite the passions of your team. Patrick LeddinI try to be a catalyst for change and improvement. Some of…

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How to Unleash the Power of Your People

Given enough support, any human being has virtually limitless power. Each person in your organization is unique and has an irreplaceable set of gifts, talents, skills, and passions that cannot be found anywhere else. Too many leaders have the pernicious paradigm that people are interchangeable, that one worker equals another, that they can easily replace…

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