Tools

5 Behaviors of True Win-Win Negotiators Graphic

Odds are that on any given day, you find yourself in multiple negotiations with friends, family members, co-workers, direct reports, and even your boss. For many of us, negotiating happens so often, we fail to even notice it, think about it, or prepare for it. We just do it. And, frankly we often do it…

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A Few Ideas to Create Effective Meetings

Here are a few ideas to help you create more effective meetings. Print these out and keep them close. They might save you a ton of time, energy, and frustration! Download a printable version of the graphic on the tools page. Just scroll down to the section marked meetings, find the file, and download it.…

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4 Customer-Centric Questions

If you are looking to create a customer-centric team, work with your teammates to answer 4 critical questions. Patrick LeddinI try to be a catalyst for change and improvement. Some of my ideas are spot-on, many are works in progress, and, admittedly, others miss the mark. That’s the nature of brainstorming and trying things. I’m…

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Want to Have a Great Meeting? Start Here…

Good meetings start with great preparation.  Here’s a free tool you can use to set the agenda for your next meeting. 3 Quick steps: 1.  Go to www.patrickleddin.com/tools 2.  Scroll down to the section marked “Meetings” 3.  Download the Agenda Planning Matrix    Photo by rawpixel on Unsplash Patrick LeddinI try to be a catalyst…

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